Customer Support

Customer Support Form

When are we open?

Our website is open 24 hours a day, 7 days a week to help you with all your travel needs. If you have questions you can contact us by email and we will reply to you within 24 hours.

Our Customer Service Centre is open to assist you with telephone bookings and enquiries.

Monday to Friday – 8am to 11pm
Saturday & Sunday – 8am to 8pm

How can you contact us?

Telephone: 0508 123 321
Fax: +64 9 309 3216
Email: By selecting the appropriate option on our Customer Support Form
Address: Level 9, SAP Tower, 151 Queen St, Auckland 1010 NZ

Need help with your Booking?

If you need help, please phone us on the above number or provide details on our Customer Support Form and we will promptly respond to your enquiry.

Suggestions and Feedback

Your suggestions and comments are valuable to us as we are always looking for ways to develop and improve our site. Please provide details of any comments, suggestions or technical enquiries by selecting the Suggestions & Feedback button on our Customer Support Form